Privacy Policy

Last Updated: July 24, 2025

This Privacy Policy applies to the websites (https://www.sawotin.com), mobile applications (such as, Rainbow Piano, Perfect Shooter), and other online services (collectively, "Services") operated by SAWOTIN LIMITED ("we," "us," or "our"). It explains how we collect, use, disclose, and protect your personal information, as well as your rights regarding such information.

Information We Collect

We collect personal information through your use of the Services, communications with us, or participation in events/promotions. The categories of information include:

Category	Specific Examples
Identifiers	Name, IP address, email address, account ID, username, device identifiers (e.g., IMEI, MAC address, IDFA), advertising ID
Geolocation data	Approximate location (e.g., country/region) derived from IP address (no precise GPS data)
Sensory data	Photos you provide through the Services
Inferences	Profiles reflecting your preferences, gameplay habits, or interaction patterns with the Services
Usage data	App interactions (e.g., screen visits, button taps, notification permissions), access times, and subscription information

How We Collect Information

1. Information You Provide Directly

• Basic details: Name (for personalization), email address (for account communications), phone number (for service provision), username/PIN (for secure login), and photos.
• Communications: Feedback, support requests, or messages sent through social media or customer service channels.

2. Automated Collection

We collect information automatically via technologies like cookies, pixel tags, and third-party tools:

• Cookies & tracking technologies: Used to track website/app usage, customize experiences, and measure ad effectiveness.
• Third-party services: Integrated tools (e.g., Firebase for analytics, Google AdMob for advertising) may collect device details (IP address, device type) and usage data.

3. Information from Third Parties

• Social media platforms: If you access the Services via Facebook, Google, etc., we may receive your email, profile picture, or friend list (authorized by you).
• App stores: Platforms like Apple App Store or Google Play may share purchase-related information (e.g., username, device ID).

How We Use Your Information

We use your information for the following purposes:

• Service provision: Operating the Services, processing transactions, verifying accounts, and providing customer support.
• Improvement: Analyzing usage patterns to enhance features, develop new products, or personalize gameplay (e.g., remembering preferences).
• Security: Protecting against fraud, hacking, or unauthorized use of the Services.
• Marketing: Sending promotional communications (if you haven’t opted out) and delivering personalized ads via partners like AdMob.
• Legal compliance: Fulfilling regulatory obligations, responding to legal requests, or enforcing our Terms of Service.

How We Share Your Information

We share information only in the following scenarios:

• Third-party service providers: Analytics (Firebase), advertising (AdMob), and customer support tools may receive device identifiers, usage data, or contact details to assist with service operations.
• Marketing partners: We may share aggregated data (e.g., user demographics) to refine promotions, or use Facebook Custom Audiences for targeted ads.
• Corporate transactions: Information may be transferred in mergers, acquisitions, or asset sales, with recipients required to adhere to this Policy.
• Legal reasons: Disclosure to comply with laws, court orders, or investigations into fraud/illegal activity.

Your Rights and Choices

1. General Controls

• Opt out of marketing: Contact us to unsubscribe from commercial emails.
• Device settings: Adjust permissions (e.g., internet access, notifications) or disable tracking technologies (e.g., cookies).
• Uninstall apps: Stop data collection by uninstalling, though device identifiers may persist (reinstallation may re-associate them with your activity).

2. Rights for EEA Residents

Under the GDPR, you may:

• Access, correct, or delete your personal information.
• Restrict or object to processing.
• Request data portability (transfer to another provider).
• Withdraw consent (for processing based on consent).

To exercise these rights, contact us at [email protected] (verification may be required).

3. Rights for California Residents

Under the CCPA, you may request:

• Details of collected personal information (categories, sources, third-party recipients).
• Deletion of personal information collected directly from you.
• A portable copy of your data.

Submit requests via [email protected], with proof of identity.

Data Retention and Security

• Retention: Personal information is retained for 3 years after you stop using the Services, or as required by law. Non-identifiable data (e.g., aggregated usage) may be retained longer for analytics.
• Deletion requests: Contact [email protected] to request deletion; we will process valid requests within 30 days (excluding data required by law).
• Security measures: We use encryption, access controls, and secure storage to protect information, but no method is 100% secure. You provide information at your own risk.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child under 13 has provided data, contact us at [email protected] to request deletion.

Third-Party Links

The Services may link to third-party websites/services. We are not responsible for their privacy practices; review their policies before sharing information.

Changes to This Policy

We may update this Policy, with changes posted here and marked with a new "Last Updated" date. Continued use of the Services after changes signifies acceptance.

Contact Us

For questions or to exercise your rights, contact:

Email: [email protected]

Address: SAWOTIN LIMITED, 348 KWUN TONG RD KL,5/F MANULIFE PLACE, Hongkong

Website: https://www.sawotin.com